Privacy Policy

​

1. General Provisions

1.1. This Privacy Policy regulates the principles concerning the collection, processing, and storage of personal data. Personal data is collected, processed, and stored by GreenSound OÜ, the data controller (hereinafter the “Data Processor”).
1.2. A data subject within the meaning of this Privacy Policy is a customer or any other natural person whose personal data is processed by the Data Processor.
1.3. A customer within the meaning of this Privacy Policy is anyone who purchases goods or services from the Data Processor’s website.
1.4. The Data Processor complies with the data processing principles set out in legislation, including processing personal data lawfully, fairly, and securely. The Data Processor is able to confirm that personal data has been processed in accordance with applicable legislation.
 

2. Collection, Processing, and Storage of Personal Data

2.1. Personal data collected, processed, and stored by the Data Processor is obtained electronically, mainly via the website and email; personal data is stored in paper format only in exceptional cases.

2.2. By sharing their personal data, the data subject grants the Data Processor the right to collect, organize, use, and manage personal data for the purposes defined in this Privacy Policy, which the data subject shares directly or indirectly when purchasing goods or services from the website.

2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Knowingly providing false data is considered a violation of this Privacy Policy. The data subject is obliged to notify the Data Processor immediately of any changes to the submitted data.

2.4. The Data Processor is not liable for any damage caused to the data subject or third parties as a result of the data subject providing incorrect data.

​

3. Processing of Customers’ Personal Data

​

3.1. The Data Processor may process the following personal data of the data subject:

• 3.1.1. First and last name

• 3.1.2. Date of birth

• 3.1.3. Telephone number

• 3.1.4. Email address

• 3.1.5. Delivery address

• 3.1.6. Bank account number

• 3.1.7. Payment card details

​

3.2. In addition to the above, the Data Processor has the right to collect data about the customer that is available in public registers.

3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):

• a) the data subject has given consent to the processing of their personal data for one or more specific purposes;

• b) processing of personal data is necessary for the performance of a contract concluded with the participation of the data subject or to take steps prior to entering into a contract at the request of the data subject;

• c) processing of personal data is necessary for compliance with a legal obligation of the controller;

• f) processing of personal data is necessary for the purposes of the legitimate interests of the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, especially where the data subject is a child.

​

3.4. Processing of Personal Data According to the Purpose of Processing

• 3.4.1. Purpose – security and safety
  Maximum retention period – in accordance with the time limits specified by law

• 3.4.2. Purpose – order processing
  Maximum retention period – 1 year

• 3.4.3. Purpose – ensuring the operation of e-shop services
  Maximum retention period – 2 years

• 3.4.4. Purpose – customer management
  Maximum retention period – 4 years

• 3.4.5. Purpose – financial activities, accounting
  Maximum retention period – in accordance with the time limits specified by law

• 3.4.6. Purpose – marketing
  Maximum retention period – 4 years

​

3.5. The Data Processor has the right to share customers’ personal data with third parties, such as authorized processors, accountants, transportation and courier companies, and companies providing transfer services. The Data Processor is the controller of personal data. The Data Processor transmits the personal data necessary for making payments to the authorized processor Maksekeskus AS.

3.6. When processing and storing the data subject’s personal data, the Data Processor implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, or any other unlawful processing.

3.7. The Data Processor stores the data of data subjects depending on the purpose of processing, but no longer than 7 years.

​

4. Rights of the Data Subject

4.1. The data subject has the right to access their personal data and to review it.
4.2. The data subject has the right to receive information about the processing of their personal data.
4.3. The data subject has the right to supplement or correct inaccurate data.
4.4. If the Data Processor processes the data subject’s personal data based on the data subject’s consent, the data subject has the right to withdraw consent at any time.
4.5. To exercise their rights, the data subject may contact the e-shop customer support at: info@greensound.ee
4.6. The data subject also has the right to file a complaint with the Data Protection Inspectorate for the protection of their rights.

​

5. Final Provisions

5.1. These data protection terms have been prepared in accordance with Regulation (EU) No. 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legislation of the Republic of Estonia and the European Union.
5.2. The Data Processor has the right to amend these data protection terms partially or fully by notifying data subjects of the changes via the website greensound.ee.

​

Updated: 09.12.2025